Privacy policy

Privacy Policy for TCG Aus

Thanks for visiting TCG Aus! This online store is powered by Shopify and runs as a hobby spot where I share cards from my personal collection. This Privacy Policy explains how I collect, use, and protect your personal info when you visit, shop, or interact with the site.

By using this site, you’re agreeing to the terms here, so please take a moment to read through.

What Personal Info Do We Collect?

“Personal information” means details that can identify you or relate directly to you. It does not include anonymous or de-identified data.

Depending on how you use the site and where you live, I may collect things like:

  • Your name, shipping address, email, phone number, and billing details

  • Payment info such as credit card numbers and transaction details

  • Account info like usernames, passwords, and settings

  • What items you browse, add to cart, or buy, plus any returns or exchanges

  • Messages or emails you send to me for support or questions

  • Device info like your IP address, browser type, and network connection

  • How you interact with the site and tools (pages visited, clicks, etc.)

Where Do We Get Your Info?

I get your info from:

  • What you share directly when creating an account, ordering, or messaging me

  • Automatically from your device when you visit or shop here, including cookies

  • Shopify and other service providers helping me run the site

  • Occasionally from partners or trusted third parties

How Do We Use Your Info?

Your information helps me:

  • Process orders, payments, shipping, returns, and to manage your account

  • Remember your preferences and suggest cards you might like

  • Communicate with you about your orders or questions

  • Keep the site secure and prevent fraud or unauthorized activity

  • Send occasional marketing or promo emails (only if you’ve opted-in)

  • Follow legal requirements when necessary

You’re in control of marketing emails and can unsubscribe anytime, but I’ll still send you important order-related updates.

Who Do We Share Your Info With?

I may share your info with:

  • Shopify and vendors that help with payment processing, shipping, website hosting, customer support, and analytics

  • Marketing partners to help deliver relevant ads if you’ve agreed to this

  • Other parties when you request it (like for shipping) or give permission

  • Within TCG Aus if needed (it’s just me, so it stays close!)

  • Legal or regulatory bodies if required by law or to protect rights

Remember, my partners have their own privacy practices. If you want to know more, you can check Shopify’s Privacy Policy here.

About Shopify & Your Data

My store is hosted on Shopify, who helps collect and protect your data as part of providing the service. Some data may be processed in countries different from yours, but Shopify uses solid privacy and security standards, and you can learn about your rights concerning Shopify’s use of data at their Privacy Portal.

Links to Other Sites

Sometimes you’ll see links to places not run by me (third-party sites or social media). I’m not responsible for their content or privacy rules, so I recommend checking their policies if you visit them.

Kids & Privacy

This site isn’t meant for kids under age 18 or the legal age in your area. I don’t knowingly collect info from children. If you’re a parent or guardian and believe I have your child’s info, please contact me at admin@tcgaus.com to have it deleted.

Security & How Long I Keep Your Data

Though I work to keep your data safe, no system is perfect and I can’t promise complete security. Always be cautious sharing sensitive info online.

I keep your info only as long as needed to manage orders, comply with the law, resolve disputes, or improve the site.

Your Rights and Choices

Depending where you live, you might have rights like:

  • Asking for copies of your personal info

  • Requesting corrections or deletions

  • Receiving your data in a portable format

  • Opting out of marketing messages

If you want to use any of these rights, just get in touch at admin@tcgaus.com. I’ll verify it’s you first and respond as soon as I can.

Complaints

If you feel your privacy rights aren’t being respected, please reach out to me directly. You can also contact your local data protection authority if needed.

International Data Transfers

Because Shopify and partners may operate globally, your info may be stored or processed outside your country. These transfers use recognized legal safeguards to protect your privacy.

Changes to This Policy

I might update this Privacy Policy sometimes to keep it current. When that happens, I’ll post the updated version here and update the “Last updated” date.

Contact Me

Questions or concerns? Want to exercise your privacy rights? Just email me at:
📧 admin@tcgaus.com